Frequently Asked Questions

General Event Questions

Online registrations close at midday Thursday 7 March 2019. Late registrations will be accepted at the event from 5am, until each event starts. It is important to be aware that on the day registrations are more expensive than online.

An overview of the 2019 courses is below.

Cog19 Course Map V2

Full GPS details for the 2019 Cycle of Giving routes have been uploaded to Ride with GPS, click here for details.

We recommend downloading the Ride With GPS app, creating a free account, and saving your chosen distance route as a quick reference tool if needed on the day.

The full GPS route will be available to download closer to the event.

Pit stop locations are marked as 'A' symbols on the map below. Details for each location are included in the table below. Toilets are available at all pit stops except for Pit Stop 4.

Pit Stops

*Toilets not available at Pit Stop 4 but are available at all other pit stop locations

Cog19 Map With Aid Stations

The Cycle of Giving start line will be open from 5:00am for late registration, rider kit collection, baggage drop off and FREE pre-ride Merlo coffee!

Each ride will be a staggered start according to the route:

100km – 6:00am

60km – 7:00am

20km – 8:00am

10km – 8:00am

If you miss your rides designated start time, you can participate in the next scheduled route, for example if you are registered for the 100km ride and miss your start time you can ride in the 60km event. If you miss the final start time of 8:00am for the 20km and 10km rides, you will not be able to participate in the event.

The Cycle of Giving is a charity ride along some of Moreton Bay's most beautiful shorelines. The ride is designed for people to set themselves a goal, either through physical achievement or fundraising for organ transplant research. In the interest of safety and participant enjoyment, we celebrate these achievements instead of the fastest ride times (ie the event is not a race).

Yes, all course routes are on open roads alongside road traffic. Each route is supported by signage, volunteers, support vehicles and pit stops along the way.

All cyclists are expected to follow Queensland Bicycle Road Rules while participating in the Cycle of Giving.

Absolutely! Team registrations are encouraged! There is no extra cost to register a team, however each rider will need to register individually before forming a new team or joining an existing one. Teams can be made up of riders across all routes, and there is even a prize for the highest fundraising team - all you need is to agree on a team name and start recruiting!

Your registration fee covers the operational costs of running the event, including:

  • Access to fundraising resources including copy for support requests, Cycle of Giving logos and images, and fundraising inspo
  • Rider Kit with your rider guide, bike plate with twist ties, bib number with safety pins and map of the route
  • All operations at James Drysdale Recreation Reserve including drink stations, toilets, first aid and access to bike mechanics
  • Post-event entertainment, food stalls, massage service, warm down stretch sessions and more
  • Dedicated volunteers assisting you at the start and finish line, and directing you out on the course
  • Rest stops along the route with free electrolyte drinks, water and snacks
  • Medical response team monitoring and roving the course
  • Mechanical support at the start and finish line, and roving the entire course
  • Directional, safety and motivational signage mounted in visible areas throughout each course
  • Support vehicles to take you to the next refreshment stop if you are unable to continue or require mechanical support

Payment on the Cycle of Giving website is very secure. All payments are processed using BraintreePayments, a Paypal company. Processing donations through this platform required complete PCI DSS compliancy, which is the utmost level of security when processing payments online. The PCI DSS compliance has been done by SecurityMetrics, leader in the security market. No credit card details are stored the system.

The website uses 256 bit SSL encryption technologies site-wide, which you can see by the padlock symbol in your browser URL bar. Every available effort is made to protect the privacy of the information you provide to us. To the extent we hold such information, we encrypt all email addresses, passwords and other contact details of the participants or people who make donations.

Congratulations on your registration! If you're still waiting on your confirmation email, quickly check your junk/spam folders in case it's hiding. If your email is not there, give us a call on (07) 3139 4636 and we’ll re-send it.

You certainly can. Please contact us on (07) 3139 4636 and we will organise the swap for you.

Please note, there is no gap refund if you are going down in distance.

Go you good thing! You certainly can go up in distance. Please contact us on (07) 3139 4636 and we will organise the swap for you. A gap payment will be required to secure your change. This can be done over the phone by credit card or in the office.

Registrations received prior to COB Wednesday 13 February will have their rider kits sent by mail.

Registrations received from Thursday 14 February will have their rider kits available for collection from:

The Prince Charles Hospital Foundation Office

9:00am - 4:00pm

Wednesday 27th February - Thursday 7th March

If you are unable to collect your kit prior to the event your kit will be available for collection at the Registration and Information Desk on event day.

Yes! Provided you register by COB Wednesday 13 February, and have provided us with a valid postal address. We are unable to post to PO Boxes.

If you do not have a valid postal address (ie PO Box only), or register after 13 February, your rider kit will be available for collection from The Prince Charles Hospital Foundation office from 27 February - 8 March.

Alternatively, you can collect your rider kit from the Registrations and Information tent on event day.

We think it’s important to recognise those who have decided to register their decision to donate their organs via the Australian Organ Donor Register. It’s a personal decision and one that could save the lives of many. For more information on why and how to make the decision, head to www.donatelife.gov.au

Yes! We have more and more riders every year who are transplant recipients. However, it is recommended you consult your physician or other health care providers to determine if riding in this event is suitable for you.

Fundraising

The Cycle of Giving is a fundraising event – to power the crucial hours needed to improve organ transplants. By registering, you commit to raising at least $250 to improve the outcomes for those needing or living with an organ transplant.

Don’t be overwhelmed - fundraising can be as easy as sending a couple of emails, and sharing your fundraising page on social media! Check out our fundraising page for more info. All it takes is 10 people donating $25, or 5 people making a $50 donation. We recommend starting early to give yourself the most time to raise your funds.

Once you raise $250, you will be rewarded with an official, limited edition, 2019 Cycle of Giving jersey. To receive your jersey in time for the event, you simply need to be one of the first 400 to reach the $250 target by midday, Thursday 7 March. Once the first 400 jerseys have been claimed, or if you reach the $250 fundraising target after this time, you will receive your jersey post event.

We are here to support you and help you reach your fundraising goal.

There is no penalty for not reaching the $250 fundraising minimum, however as your registration fee only covers the running of the event, the funds you raise will help support crucial organ transplant research.

We will provide you with all the support required to reach your fundraising goals - see the Fundraising Page for more information.

Our goal is to fund more than 5,000 hours of organ transplant research through the 2019 Cycle of Giving, and we cannot do it without this event and your support.

No worries at all! We know it can be a little daunting to raise funds, so we’ve listed a few easy ways to get started on our website Fundraising Page.

If you have any questions, or need some more assistance, give us a quick call on (07) 3139 4636.

Other than the satisfaction you'll feel knowing you've contributed towards important organ transplant research, we have a few fabulous incentives to recognise your fundraising efforts, including the limited edition 2019 Cycle of Giving jersey, and entry into the draw to win flights to Singapore or Europe! Visit our prizes page for full fundraising incentive details. Good luck!

Terms and Conditions apply to all fundraising incentives, details at the bottom of the prizes page.

All you have to do is fundraise the minimum $250 by midday Thursday 7 March 2019 to secure your very own limited edition 2019 Cycle of Giving jersey. We'll notify you (via email) as soon as you qualify (woo!), ask for your size and have it available for collection from the Registration & Information tent on event day.

If you make a personal donation to your page, it will count towards your fundraising total, but get in quick to make sure your jersey is available for event day!

These jerseys cannot be bought, only earnt! All you have to do is fundraise the minimum $250 to secure your very own limited edition 2019 Cycle of Giving jersey. We'll notify you (via email) as soon as you qualify (Woo!), ask for your size and include it with your rider kit (posted or collected).

If you make a personal donation to your page, it will count towards your fundraising total. Stocks are limited so make sure you get in quick!

To be eligible for the fundraising prizes simply set up your fundraising page, and ensure all donations have been made by midday Thursday 7 March 2019. Good luck!

Your fundraising prizes, including the limited edition 2019 Cycle of Giving jersey, will be available for collection at the Registration and Information tent on the day.

If you forget to collect your prize/s they will be available for collection from The Prince Charles Hospital Foundation office post-event. Fundraising prizes will NOT be posted.

All fundraising prizes are based on funds raised as at midday Thursday 7 March, 2019.

There are two ways to do this. You can either visit our office during office hours and we can process the cash donations over the counter or you, yourself, can make an online donation to The Cycle of Giving for the same value and retain the offline donations.

Yes. All donations are handled through the website and receipts are automatically sent via email. All donations of $2 or greater made to The Cycle of Giving are tax-deductible.

Absolutely! We have a range of other fundraising tools for you to use, available on our fundraising page. If you can't find what you're after, please contact the team to find out more on (07) 3139 4636.

On the Event Day

Sure can! Online registrations will close on midday Thursday 7 March 2019, registrations after this time will be accepted on the day from 5:00am until each event start time.

It's important to note that on-the-day registrations are more expensive, and reduce your opportunity to raise funds for organ transplant research.


There are no minimum speed requirements to register for this event, however you must be able to complete your chosen distance within 6 hours.

Riders who are riding slower than the predicted 16km/h will be encouraged to be swept forward along the route (via an event vehicle) to ensure they are able to cross the finish line within the time frame.

Riders who do not wish to be swept forward should be aware that full course support will not be available to them after the cut-off time.

Our event is supported by course vehicles, volunteers, medics, bike mechanics, pit stops and staff to help all participants. If you require assistance, please phone the emergency hotline number on your bib.

If you are unable to continue riding, that is okay. Please phone the emergency hotline number on your bib to notify event staff that you will not be continuing the event, or to request assistance.

Yes. However, available spaces are limited so we encourage riders and spectators to carpool or get dropped off at James Drysdale Reserve.

The event will go ahead rain or shine and will only be cancelled on the advice from Queensland Police, should it be deemed unsafe. There are no refunds offered in the unlikely case the event is cancelled.

Children under the age of 16 must be accompanied by an adult, parent or guardian on the route. As this event takes part on open roads with regular traffic, we recommend a minimum age of eight years for participation. All families are welcome to cheer for riders along the course, or enjoy the activities and vendors at the event finish line while they wait for family & friends.

To ensure rider safety, no animals are permitted along the ride.

In accordance with Queensland Bicycle Road Rules, all participants must wear an approved bicycle helmet.

Event insurance covers participants for personal and third party injury, if caused by the negligence of the event organiser. Participants are not covered for accidents. The Prince Charles Hospital Foundation is not responsible for any damage to or loss of equipment or personal belongings.

It is advisable for cyclists to carry their own personal accident insurance. Participants are only covered by the event insurance if they have paid their registration fee and checked in at the start point. Participants are not covered for any accident or injury occurring after leaving the cycle event or after discontinuing the cycle.

Limited luggage storage will be available at the start and finish line. Please be advised that we do not accept any liability for loss or damage to items left in the luggage storage area.

The finish line will be abuzz with stalls, food and drink vendors, including FREE Merlo coffee!

All participants will have access to our complimentary hydration tent, massage, entertainment and post-ride stretch sessions. We encourage participants to hang around and enjoy this space with your support crew after the ride, we think you've earnt it!

We are unable to offer refunds as registration fees are used to cover the costs of running this fantastic event.

For more information about the 2019 Cycle of Giving, please call (07) 3139 4636 or email [email protected]